Thank you for your submission.

Your confidential message has been received.

One of the members of the Nightingale team will get back to you at the phone number or email you submitted shortly.

Please note: if you are in crisis, please visit Crisis Centre BC or call your local crisis hotline. In British Columbia it can be reached at 1-800-784-2433.

Your questions answered

Common questions

Our dedicated intake coordinator will connect with you via email, text, or phone, whatever you prefer.

If you haven’t chosen a counsellor already, Nightingale will review your preferences and needs to align you with the best therapist for you. Most clients tell us that our matching techniques get it right on the first try, but it’s free to try again if the fit doesn’t feel perfect.

Our intake coordinator will help find a time that works best for your schedule. You can chat with us via email, text, or phone.

You can choose to work online or in-person with any counsellor who you match with.

The hardest part of counselling is getting started. You’ve already made the best first step. Many people wait too long — but now that you’re here, the starting line is behind you. Let our intake professionals guide you through all the next steps of your journey.