IN-PERSON COUNSELLING · ONLINE COUNSELLING · FLEXIBLE CARE
In-Person and Online Counselling
Meet with a Nightingale counsellor in Vancouver, North Vancouver or Squamish—or attend securely online from anywhere in British Columbia.
A 20 minute, focused conversation to give you a clear place to start — and match you with the right counsellor.
- Takes ~2 minutes to book — choose a time that works for you
- No preparation needed — we guide the conversation
- Your card only holds the appointment — nothing is charged when you book.
- Private and secure — your information is handled to clinical standards
- You’ll get a confirmation email instantly with everything you need
Nightingale is risk free to try: if it’s not the right fit, we’ll cover a follow-up session within 7 days.
Prefer to talk first?
Email us — we’ll point you in the right direction.
5,000+ clients supported
Rated Vancouver’s #1 counselling clinic by
The Best Vancouver
Recognized as one of Vancouver’s top counselling services by
Clever Canadian
COUNSELLING THAT FITS REAL LIFE
Choose the setting that helps you engage
The best counselling format is usually the one that makes it easiest for you to attend consistently, speak freely, and stay engaged in the work.
Nightingale offers both in-person and online counselling so care can fit around location, work, school, family responsibilities, health needs, and personal preference. Some clients use one format consistently. Others move between the two when circumstances change.
Whichever format you choose, you receive the same coordinated Nightingale care: thoughtful intake and matching, professional counselling, continuity support, and a therapeutic process shaped around what you actually need.
“The best setting is the one that gives the work enough privacy, consistency, and room to matter.”
In-person counselling
For some people, travelling to a separate, private space creates a useful boundary around counselling. Being in the same room can make it easier to settle into conversation, notice subtle reactions, and step away from the demands of home or work.
Our counselling spaces are designed for privacy and comfort. Nightingale offers in-person appointments for individuals, couples, and families in Vancouver, North Vancouver, and Squamish.
Online counselling
The same care, with greater flexibility
Online counselling can reduce travel time, make scheduling easier, and allow you to meet from a familiar setting. It is available to clients located anywhere in British Columbia at the time of the appointment.
Sessions use secure video technology selected to support professional privacy and confidentiality requirements. You can join using a computer, tablet, or phone from a private location with a reliable internet connection.
Many clients find online counselling just as useful as meeting in person. The quality of the therapeutic relationship, the relevance of the work, and your ability to participate consistently often matter more than whether the conversation happens in the same room.
Flexible counselling without the wait
Nightingale does not maintain a counselling waitlist, and appointments are typically available within days. Choose in-person counselling in Vancouver, North Vancouver, or Squamish, or online counselling anywhere in British Columbia.
What stays the same in either format?
The setting changes, but the core of counselling does not.
- Careful matching: we consider your goals, preferences, schedule, location, fee needs, and the counsellor’s experience.
- Professional privacy: the same confidentiality standards apply in person and online.
- Coordinated care: your counsellor works within Nightingale’s clinical support and continuity systems.
- A clear therapeutic process: sessions focus on understanding what is happening and building useful ways forward.
- Flexibility: when your counsellor offers both formats, you may be able to move between them as work, travel, weather, illness, or family demands change.
FIND THE MOST USEFUL DOORWAY
Looking for a more specific kind of support?
In-person and online appointments are available across many Nightingale services. If one concern is especially clear, start with the service that most closely fits.
If worry, overthinking, tension, or difficulty switching off is the main concern
If relationship conflict, distance, communication, or intimacy is bringing you to counselling
If a teenager is navigating school, identity, family conflict, relationships, or digital life
If student life, academic pressure, motivation, or a major transition is becoming difficult
If reactions feel connected to trauma, danger, loss, or overwhelming experiences
If substance use or another hard-to-control behaviour is becoming costly
You do not need to choose the right doorway alone.
A free Discovery Session gives you a place to describe what is happening and what would make counselling accessible. Our Care Coordinator can help identify the most useful service, counsellor, format, location, and fee level.
Counsellors offering in-person and online care
Nightingale counsellors offer different combinations of in-person locations and online availability. Our Care Coordinator can help match you with someone whose clinical interests, style, schedule, format, and fee fit your needs.
Why people choose Nightingale
Choose a dedicated counselling room or attend from a private place that works for you. When available, you can move between formats as circumstances change.
Appointments are typically available within days, so you can begin while the problem is current rather than waiting for a particular intake period.
The Discovery Session helps identify a counsellor whose style, experience, format, location, availability, and fee fit you.
“Access is not only about whether counselling exists. It is also about whether it can fit into the life of the person who needs it.”
Flexible fee options
We offer several fee tiers so you can choose care that fits your needs and budget. Extended health benefits may cover some or all eligible counselling costs.
Lower-cost counselling may be available through our access pathways and supervised clinicians.
Thoughtful, well-supported clinicians offering a range of approaches, availability, locations, and online appointments.
Experienced clinicians for people seeking additional specialization or depth of practice, with in-person and online options varying by counsellor.
In person in three communities
Meet in a private counselling office in Vancouver, North Vancouver, or Squamish. Location availability varies by counsellor.
Online across British Columbia
Secure online sessions make counselling available throughout British Columbia and easier to fit around work, caregiving, transportation, travel, and daily life.
GETTING STARTED IS SIMPLE
Three steps to a better starting point
Let us know what is happening, whether you prefer in-person or online care, where you are located, and what schedule or fee range is workable.
We consider your goals, clinical needs, preferred format, location, schedule, benefits, budget, and the counsellor’s experience.
Your counsellor explains confidentiality, the therapeutic approach, and what the first sessions will look like. If circumstances change, ask whether switching formats is possible.
IN VANCOUVER, NORTH VANCOUVER, SQUAMISH, OR ONLINE
Start with a free Discovery Session
You do not need to decide on the perfect format before beginning. Start with what would make counselling possible now, and we will help you find a useful place to begin.
In-Person and Online Counselling FAQ
Nightingale offers in-person appointments in Vancouver, North Vancouver, and Squamish. Availability varies by counsellor and location.
Our counsellors provide online counselling to clients who are located in British Columbia at the time of the appointment. Professional registration and jurisdictional requirements may limit sessions outside BC.
Often, yes. This depends on your counsellor’s schedule and the locations where they practise, but many clients use both formats when circumstances change.
For many clients and concerns, online counselling can be a useful and effective option. Therapeutic fit, relevant work, privacy, and consistent attendance often matter more than physical location.
You need a reliable internet connection, a phone, tablet, or computer, and a private place where you can speak comfortably without being overheard.
The same professional confidentiality standards apply online. Sessions use secure video technology, and clients should join from a private setting whenever possible.
Choose the format that gives you the best combination of privacy, comfort, access, and consistency. You can discuss the decision during a free Discovery Session.
Nightingale does not maintain a counselling waitlist, and appointments are often available within days. Availability varies by counsellor, location, and format.